On September 8, Leicester City Supporters' Trust published an open letter on social media expressing concern, frustration, and disappointment over the club's current condition. They are urging the club to actively improve its operations and sell its shares as soon as possible to end the chaos.

Here is the full text of the open letter:

To Leicester City Football Club:

We are Foxes Trust. We write to you openly and transparently to express our serious concerns about the club's current operational methods and the uncertainty surrounding the club's sale.

One of our stated objectives is "...to hold Leicester City Football Club and its owners to the highest standards in commercial management and operational and commercial decision-making." Although we very much want to remain positive and praise the club, it is currently difficult to find opportunities to do so.

After witnessing the club's operations firsthand over the past few months, the Trust Board is deeply concerned and frustrated with what we are seeing.

Supporter Survey Demands Action

In May this year, we released results from a survey of 4,413 supporters and made five demands that we believe would demonstrate the club's willingness to change the status quo and repair broken relationships:

We requested benefits for season ticket holders. This is because, although the club was relegated from the Premier League to League One, season ticket prices remained at Premier League levels with nothing offered in return.

We suggested holding a Q&A forum with supporters to help the club explain its strategy for improving the current situation and expressed our willingness to collaborate. You rejected this suggestion, and the only communication arranged was a meeting between club-selected members of the Fans' Advisory Board and Head Coach Russell Martin, accessible only through the club's app.

We requested that the first "Your 90 Minutes" meeting of the season be held online to allow all supporter groups to participate. You initially scheduled it at the same time as a friendly match, then rescheduled it with very short notice, but ultimately only 10 people attended. We have requested this event be rearranged.

We published a comprehensive review report on the fan engagement framework and provided recommendations for improvement, while also expressing our willingness to collaborate with the club. We have received no response since.

Ticketing Issues

This summer saw numerous instances of poor ticket management.

We have previously recommended reforms to the priority points system for away match tickets multiple times and provided practical examples used by other clubs as reference, but the system remains unchanged.

Trust regularly receives complaints from frustrated supporters, including some with young children who cannot purchase away tickets.

We also suggested narrowing the date range for away ticket sales this season, as the reduced away allocation means greater competition among supporters.

This directly caused chaos in ticket sales for the Stockport County away match: first wave tickets sold out quickly, and second wave tickets also sold out rapidly.

Communication regarding away ticket sales standards has also been extremely poor, with similar issues occurring with season ticket cards and digital ticket communication.

In the match against Burton, hundreds of supporters were still locked out of the stadium after kickoff, with some even forced to purchase new tickets to enter.

For the first time in years, season tickets were also sold to the general public this season. After selling out, the club inexplicably released over 400 more tickets weeks later, citing "administrative error."

Supporter Communication

We have experienced serious communication failures, making it difficult for Trust to collaborate effectively with the club.

Our emails often go unanswered, requiring repeated follow-ups.

Although we met with the new board in April hoping to rebuild relationships, current cooperation remains one-sided.

Several Important Issues Remain Unaddressed

Below are key issues we have raised but have not received responses to:

Bradford City Supporters' Trust asked us to propose to the club that consistent away ticket prices should be reciprocally applied for both sets of supporters when playing away. We have raised this issue and followed up twice, but have received no response. This means both supporter groups will pay more than they should when visiting the other team's stadium.

We inquired about plans for Leicester City Women, including organizing supporter coaches for away matches. Ultimately, the supporter coach issue was resolved, but other matters remain unaddressed.

We were not given advance notice of the departure of the head of fan engagement. We only learned about it after proactively asking after hearing rumors through informal channels, discovering he had only days left in his role, and that the club apparently had no intention of notifying us proactively.

We inquired about plans for fan zones and requested activity space for Trust during operations. We received no response, and consequently Trust had to organize its own events outside the stadium on match day against Burton Albion.

We raised concerns about the lack of memorial garden space at the club, hoping to provide a place for supporters to remember those who have passed and their loved ones, but also received no response.

These issues directly affect Leicester City supporters, and Trust has repeatedly attempted to represent supporter interests only to hit dead ends time and again.

Club Sale Report

Trust welcomes the upcoming club sale report.

Our survey shows that 75% of supporters back a change in club ownership; however, we are deeply concerned that no visible improvements have been made to the club throughout the summer.

The communication void continues, fan engagement mechanisms remain defective, and daily club operations fall short of standards.

We demand that the club:

Confirm that funds from recent and future player sales will be reinvested in the club and not retained as part of a potential sale transaction.

Assure supporters of the club's current financial health and sustained viability before the club sale is completed.

Fulfill the promise of a "new era of communication" made during the management transition, allowing club executives, including Kevin Davies and Jon Rudkin, to communicate directly with supporters.

Acknowledge that King Power Stadium has been registered as an "Asset of Community Value" and confirm that, once a sale agreement is reached, the new owner will follow the relevant moratorium process.

Schedule a meeting with Trust within the next two weeks to discuss the issues raised in this open letter.

As the club enters the sale process, it must strengthen, not weaken, its engagement with supporters.

Supporters who feel uninvolved and unheard are far less attractive to prospective buyers than an active, engaged, and connected supporter base.

We also believe that the first step for new ownership is to restore unity, pride, and hope among supporters.

And all of this can only be achieved through genuine fan engagement.

We welcome any serious prospective buyer to contact Trust to discuss how to achieve these goals.

In the meantime, we hope our football club will begin to treat supporters and Foxes Trust with the respect we rightfully deserve.

Foxes Trust

Foxes Trust

(End of full text)

Leicester City was relegated to League One this season, but their performance in League One has been far from smooth. In their first five matches, they have recorded 1 win, 2 draws, and 2 losses, sitting 17th in the League One table. Head Coach Russell Martin's situation is equally unfortunate; last weekend, Leicester City suffered a 0-4 home defeat to Oxford United.

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