On 8 September, Leicester City Fans' Trust published an open letter on social media expressing concern, frustration, and disappointment with the club's current state. They called for the club to actively improve its operations and for ownership to change as quickly as possible to end the chaotic situation.

Full text of the open letter:

To Leicester City Football Club:

We are Foxes Trust. We are writing to you openly and transparently to express our serious concerns regarding the club's current operations and the uncertainty surrounding its potential sale.

One of our stated objectives is "...to require that Leicester City Football Club and its owners adhere to the highest standards in business management, operations and commercial decisions." While we would very much like to remain positive and praise the club, we currently find it difficult to identify such opportunities.

After witnessing the club's operations firsthand over recent months, the Trust Board is extremely concerned and frustrated with what we are seeing.

Fan Survey Demands Action

In May this year, we released results from a survey of 4,413 fans and presented five action requirements that we believe would demonstrate the club's willingness to change the status quo and repair the broken relationship:

We requested corresponding benefits for season ticket holders. Despite the club's relegation from the Premier League to League One, season ticket prices remained at Premier League levels; ultimately, nothing was delivered.

We suggested holding a fan Q&A forum to help the club explain its strategy for improving the club's current situation, and we expressed our willingness to cooperate. You rejected this suggestion, and the only organized communication was a meeting between club-selected members of the Fan Advisory Committee and head coach Russell Martin, which could only be accessed through the club's app.

We requested that the season's first "Your 90 Minutes" meeting be held online to allow all fan groups to participate. You initially scheduled the meeting at the same time as a friendly match; you then rescheduled it with little notice, but ultimately only 10 people attended. We requested that this event be reorganized.

We released a comprehensive assessment report on the fan engagement structure and made improvement suggestions, while expressing our willingness to cooperate with the club. We have received no response since.

Ticketing Issues

This summer witnessed numerous instances of ticketing mismanagement.

We repeatedly suggested reforms to the priority points system for away tickets and provided practical examples adopted by other clubs as reference, but this system has not changed.

The Trust frequently receives complaints from frustrated fans, including some with young children who cannot purchase away tickets.

We also suggested clustering ticket sales dates for away matches this season, as reduced away allocations mean increased competition among fans.

This directly led to chaos in ticket sales for the away match against Stockport County: the first batch of tickets sold out quickly, and the second batch also sold out rapidly.

Communication regarding away ticket sales patterns was also very poor, and similar issues existed with season ticket cards and digital tickets.

At the Burton match, hundreds of fans remained locked outside the stadium after the match had started, some even forced to purchase a new ticket to enter.

This season was also the first in many years that season tickets went on public sale. After tickets sold out, the club inexplicably released over 400 additional tickets weeks later, citing an "administrative error".

Fan Communication

We have experienced severe communication shortfalls, making effective cooperation between the Trust and the club difficult.

Our emails frequently go unanswered, requiring repeated follow-ups.

Despite meeting with new management in April to attempt to restore the relationship, current cooperation remains one-sided.

Key questions remain unanswered

The following are important questions we have raised but for which we have yet to receive answers:

Bradford City Supporters' Trust asked us to propose that away ticket prices for both fan groups be standardized for away matches. We raised this issue and made two follow-ups but received no response. This means both fan groups will pay higher prices than they otherwise could when visiting each other's stadiums.

We inquired about plans for Leicester City Women, including arrangements for fan coaches for away matches. The fan coach issue was ultimately resolved, but other topics remain unanswered.

We were not informed in advance about the impending departure of the Head of Fan Engagement. We only learned of the departure days later after proactively asking, having heard the news through unofficial channels, and it was clear the club had no intention of informing us proactively.

We inquired about plans for the fan zone and requested a space for Trust events during its operation. We received no response, so the Trust had to organize its own event outside the stadium on the day of the Burton Albion match.

We complained about the lack of a club memorial garden space, hoping to provide a place of remembrance for deceased fans and their loved ones, but again received no response.

These issues directly affect Leicester City fans, and the Trust has repeatedly attempted to represent fan interests, only to hit a wall repeatedly.

Club Sale Reports

The Trust welcomes reports of the impending sale of the club.

Our survey showed that 75% of fans support a change in club ownership; at the same time, we are seriously concerned that there has been no visible improvement at the club throughout the summer.

The communication vacuum continues, fan engagement mechanisms remain broken, and the club's day-to-day operations fall short of expected standards.

We call on the club to:

Confirm that funds from recent and future player sales will be reinvested in the club and not retained as part of a potential sale transaction.

Assure fans of the club's current financial health and continued viability before the club sale is completed.

Deliver on the promise of a "new era of communication" made during the management change, enabling club executives, including Kevin Davies and Jon Rudkin, to communicate directly with fans.

Acknowledge that King Power Stadium has been registered as an "Asset of Community Value" and confirm that once the club reaches a sale agreement, the new owners will follow the relevant moratorium process.

Schedule a meeting with the Trust within the next two weeks to discuss the issues raised in this open letter.

As the club enters the sale process, it must strengthen, not weaken, its interaction with fans.

Fans who feel disengaged and unheard are far less attractive to potential buyers than an actively engaged and closely connected fan base.

We also believe that the first step for any new ownership must be to restore unity, pride, and hope among the fans.

And this can only be achieved through genuine, sincere fan engagement.

We welcome any genuinely serious potential acquirers to contact the Trust to discuss how to achieve this objective.

In the meantime, we trust that our own football club will begin to treat the fans and Foxes Trust with the respect we deserve.

Foxes Trust

(End of letter)

Leicester City was relegated to League One this season, but the club that once miraculously won the Premier League has not had an easy journey in League One. Instead, the club has recorded 1 win, 2 draws, and 2 defeats in 5 matches, occupying 17th place in League One. Head coach Russell Martin's situation is precarious, as is the team's; last weekend, Leicester City lost 0-4 at home to Oxford United.

Traduzido por IA.

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